Vertrauen und Qualität in Informationsdienste. Wo finde ich Vertrauen im Information Quality Framework?

For building trust in information services the criteria reliability, rightness/correctness, security, transparency, reputation, believability, completeness, and competence are particularly important. A comparison with four frameworks, which are used to evaluate information quality of information services outlines that trust relevant criteria can be found at the content and data security level. Two examples are discussed to show the importance of these criteria levels.